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GOTHAM CITY GAMES
503 84th Street
Brooklyn, NY - 11209
917-246-2935
RETURN POLICY
Used Product Guarantee
 
  • All used games, systems and accessories are guaranteed to work in an out-of-the-box condition standard.
  • All used consoles come with a 30 day guarantee. (must have receipt)
  • All used games come with a 7 day "return for store credit" policy. (must have receipt)
  • NO CASH REFUND, STORE CREDIT ONLY
Gotham Gift/Store Cards
 
  • If you lose or misplace a Gotham card, without having the serial number on the back, unfortunately there is nothing we can do.
  • We reccomend taking a photo of the back of the Gotham card with your cell phone as a backup just in case you loose your card.
Online Orders
 
  • 7 day warrantee on all items.
  • Exchange only if the product is damaged.
  • Full refund if item is returned in same condition as shipped. (Not used, tags still attached, working condition, no cosmetic flaws)
  • No restocking cost.
  • Depending on the situation, Gotham City Games or the customer will pay for the return shipping cost.

If you see (*call for color options) and you do not call to customize your order that is placed within 12 hours you will be shipped a product of our color choosing. There will be no return or exchange refund if you do not like the color.